Box Office Policies

Contact:
Hours
Tuesday – Friday, 1:00 PM to 6:00 PM
Saturday – One hour before show
Sunday – One hour before show

Phone
910-323-4233

Buy Online
Click Here to visit our Online Calendar of Events!

To Learn about our 2021/2022 Season Tickets, Click Here! 

Reservations: All seats are assigned and must be reserved. A ticket voucher (when applicable) is not a ticket and must be redeemed for a physical seat. All tickets must be paid for at the time of reservation (excluding Group Payment Plans).

Reservations Changes: Tickets released from the theatre are NOT exchangeable or refundable. One show date change may be made at no cost; changes thereafter will require a $5.00 service fee charge.

All Sales are Final: Reservations MUST be cancelled twenty-four (24) hours in advance of the performance in order to receive a credit to a future production.
Patron and Season Tickets Holders who do not cancel twenty-four (24) in advance of their reserved performance will forfeit their voucher for that production.
Limited tickets may be UPGRADED for any performance day by PAYING THE DIFFERENCE between the price originally paid for the coupon and the current single ticket price.
A $20.00 fee will be charged for all returned checks

Discounts: $4 off every performance for seniors, service personnel, students, & educators. (Note: This does not include the already discounted preview performances, community night, or family days.)

Groups: Host an unforgettable event with your special group by taking a trip to the theatre to share an experience! Click Here for More Information 

Group 10+ –   receive 20% off and one complimentary ticket  for every twenty individuals & Special Discount on Reception Room
Groups 25+ – receive 25% off and one complimentary ticket for every twenty individuals, advance seating, & Special Discount on Reception Room
Groups 50+ – receive 25% off and one complimentary ticket for every twenty individuals and advance seating. Complimentary use of the Reception Room one (1) hour before show time (based on availability). Group mention at curtain speech.

For group reservation, contact Business Manager David Robbins at drobbins@cfrt.org

Inclement Weather:
In the event of dangerous weather conditions, Theatre Management reserves the right to cancel a performance for the safety of performers, staff and audience members. Management will make any cancellation decisions within 2 hours of opening. Announcements of cancellations will be posted on CFRT’s website and Facebook pages. In the event of a cancellation, the Box Office will work with ticket holders upon request to identify a future performance at which tickets can be honored.